Ethics and integrity

Ethics and integrity

Description

A bank that has high ethical standards is an attractive place to work. All staff in the Netherlands have taken the Banker’s Oath, and we train our employees to make sure they understand the bank’s ethical guidelines. Training covers issues from client acceptance and anti-money laundering to conflicts of interest - and much more.

Value created

  • We train our employees on issues including client centricity, anti-money laundering and conflicts of interest. 
  • Our Ethics Committee advises employees on integrity-related issues.

Number of employees to complete compliance training

At 31 December 2016, a total of 1,333 employees had completed a special compliance training course designed to help them understand the root of problematic behaviour. The goal of the course is to safeguard integrity and ethical conduct throughout the bank in the future.