Agile organisation

Agile organisation


The pressure on banks to deliver services and solutions quickly and efficiently has been growing steadily. Today’s successful firms all have one thing in common - an agile organisation. An agile way of working helps us to keep our competitive edge - and that’s important to our investors.

Value created

  • We are eliminating duplicate work in our control and support activities and reducing the number of layers bank-wide. 
  • One hundred multidisciplinary teams and 1,000 employees across the bank are already working according to agile principles.

Employee engagement*

(in %)
2015 76
2016 82

*2016 score based on revised measurement method. For more details on employee engagement, please see 'Employee engagement' in the Group performance section of the 2016 Annual Report.