Ethics and integrity

Ethics and integrity

Description

Our investors want to invest in a bank that has high ethical standards and that maintains a solid reputation. They expect us to live up to society’s moral standards in everything we do. But not every moral issue is black-and-white, and our employees sometimes encounter dilemmas in their day-to-day work. The bank’s Ethics Committee guides staff in navigating the grey areas when it comes to acting with integrity.

Value created

  • We train our employees on issues including client centricity, anti-money laundering and conflicts of interest. 
  • Our Ethics Committee advises employees on integrity-related issues.

Number of employees to complete compliance training

At 31 December 2016, a total of 1,333 employees had completed a special compliance training course designed to help them understand the root of problematic behaviour. The goal of the course is to safeguard integrity and ethical conduct throughout the bank in the future.