Giving voice to value for our society at large

Giving voice to value for our clients

What does society expect of us as a financial services provider? What are the most important issues at play in the world around us – and how does the general public expect us to respond? We conducted dialogues with various parties throughout 2016 to hear which issues are at the top of their list. These are our top priorities and are referred to as ‘material topics’.

Our top priorities

A positive impact on ESG criteria through our financing and investment services

We are committed to communicating transparently about our responsible financing and investment products and services – and society expects no less. We work to ensure that our clients and the entities they invest in conduct business responsibly with respect to human rights, health and safety, and the environment. We are in a continuous dialogue with our clients in order to improve the situation where necessary.

Read more about a positive impact on ESG criteria
Fraud Film Festival

Preventing corruption, fraud and cybercrime

Phishing, malware, viruses and hacking: it is our duty to safeguard our systems against cybercrime, a growing threat to our clients, our bank and society – but we can’t do this alone. We work with other banks and the Dutch police and Ministry of Justice to protect the general public from the far-reaching consequences of this widespread crime. We also help raise awareness of these issues by supporting the Fraud Film Festival, a two-day event featuring documentaries about fraud and its prevention.

Read more about preventing corruption, fraud and cybercrime
Social Impact Bond

Co-creation and innovation

We are creating an environment within the bank in which innovation and co-creation are nurtured. At the same time, the world around us is changing and innovating all the time. Teaming up with others will help us create new products and services that add value to society.

Read more about co-creation and innovation


Sustainability Highlights 2016

Sustainability Highlights 2016

Sustainability Highlights features various activities we undertook in 2016 to deliver on our mission of being a better bank contributing to a better world. Read more on the Sustainability Reporting pages of our website.

Download the Sustainability Highlights 2016 ​ (PDF 2 MB)