Preventing corruption, fraud and cybercrime

Fraud Film Festival
Fraud Film Festival Watch the video

Description

Phishing, malware, viruses and hacking: it is our duty to safeguard our systems against cybercrime, a growing threat to our clients, our bank and society - but we can’t do this alone. We work with other banks and the Dutch police and Ministry of Justice to protect the general public from the far-reaching consequences of this widespread crime.

Value created

  • We have dedicated departments that measure our progress in preventing fraud, corruption and cybercrime. 
  • We work with other banks, police and the Ministry of Justice to shield financial transactions from potential criminals. 

Fraud rates (Dutch Banking Association)*
 

Fraud rates online banking (Dutch Banking Association)*

*Decline in overall payment fraud losses.

The major banks in the Netherlands (including ABN AMRO) have agreed not to compete with one another in the area of fraud prevention, but rather to join forces to fight it. This means that individual banks do not publish their own payment transaction fraud losses. Instead, each major bank reports its payment transaction fraud figures to the Dutch Banking Association (NVB) and the NVB publishes the combined figures.