Stability of our digital services

Stability of our digital services

Description

As a systemically important bank in the Netherlands, it is our responsibility to keep our systems up and running 24/7. Major disruptions in our service could inflict severe damage on the Dutch economy, with lasting repercussions for society in the Netherlands and beyond. The availability of our internet banking and mobile banking services was high in 2016 - and we are always striving to do better.

Value created

  • Continuous monitoring of systems and immediate notification of any disruptions in service.

Availability of online banking*

*Availability of internet banking and mobile banking during peak hours.