Personal client

Personal client

Hans Muysson (Client ABN AMRO MeesPierson) about service.

“Their attitude reflected a sincere and personal interest in our well-being.”

Speed and personalisation are important elements of our Private Banking service. Hans Muysson, a client for fifteen years, shares what he believes is going well and what could be improved.

ABN AMRO MeesPierson advises clients on how to transfer wealth legally and tax-efficiently to future generations. Our all-inclusive, tailored service includes administration, settlement and management of the estate. Philanthropy helps clients donate their wealth to a good cause. “The timing and high standard of service made a big impression on me when we were drawing up my estate plan. ABN AMRO MeesPierson took the initiative, in response to the number of developments we had gone through. Their attitude reflected a sincere and personal interest in our well-being. Everything was handled quickly and professionally. This was a textbook case for how to do it right. And yet there’s room for improvement. The bank could take more responsibility for its own investment advice. After all, the bank and advisor should also be concerned with the relationship between their advice and the results. Showing vulnerability helps build loyalty. I also think that they would do well to place more emphasis on modernisation. That would distinguish ABN AMRO MeesPierson from the competition.”