I provide input on the future of the bank

Blog -

Want to know what I thought before starting my internship at Private Banking? Impressive offices, a corporate environment and really dynamic work. I could totally see myself there. I wasn’t wrong, but there’s much more to Private Banking than that.

Want to know what I thought before starting my internship at Private Banking? Impressive offices, a corporate environment and really dynamic work. I could totally see myself there. I wasn’t wrong, but there’s much more to Private Banking than that. Boy Masius Stage D&O Digital Processing bij ABN AMRO Private Banking

Banking of the future

I’ve been an intern at Digital Processing, an International Private Banking department, since last May. Our department has a presence in the Netherlands, Belgium, Germany and France. Until now, these pockets have operated fairly autonomously, but we’re looking to harmonise their practices so that we can create a model bank. That’s what we refer to as banking of the future. To start off, I was instructed to read massive amounts of documentation. By learning about the organisational structure and studying cases, I acquired a lot of knowledge. But my internship doesn’t just involve reading of course.

Redesigning processes

To gain a deep understanding of the organisation, I help the Grid Owner – the department’s person in charge of innovative products and services, and quality assurance – create presentations that tell compelling stories about our department. These presentations are for internal communication purposes. The Grid Owner uses them to explain to other departments what we do, i.e. redesigning processes and harmonising Private Banking practices and procedures in European countries, and why we do it, i.e. because we want to become the private bank of the future.

Drawing board

I’m also involved in redesigning client management processes. What I’m exploring now, for instance, is how Private Banking clients currently open their accounts and what we, as a model bank, want this process to look like in the future. We survey the procedures that are followed in the different countries and go to the drawing board to design the best possible process. This could either be an existing process or an entirely new design. I provide input on where we’re headed as a bank and that makes me proud.

Networking in Paris

Designing new, and harmonising existing, processes with French colleagues has one major advantage: you get to go on business trips to the Paris office. To expand your network, meet the people there and experience the culture. Besides being enjoyable and informative, this really boosts team spirit.

Useful skills

What I like about my internship is that it’s taught me a lot of practical skills, from how to put together an effective PowerPoint presentation to how to conduct myself in meetings, and from how to deal with feedback to how to go about arguing a point and keeping it professional. You don’t tend to think of these kinds of skills, but they’ll come in handy for the rest of your life.

Has Boy’s story inspired you to consider an internship at ABN AMRO Private Banking? Check out our internship opportunities here.

Share

Filter on