Standing up for the bank’s foreign offices
When colleagues from other parts of the bank come to work with us at TOPS International Business Services (IBS), I often hear them say things like, “Wow, things are very different here!” The main reason is that our staff need a clear understanding of pretty much every entity making up the bank. We provide services to departments operating outside the Netherlands, such as Private Banking International, Energy, Commodities & Transportation (ECT), the International Desk, Diamond & Jewellery Clients and Large Corporates. In our role, we collaborate closely with IT, the Chief Operating Office, Business Management, CISO, Operations, Compliance, Risk and Finance. Few other departments at ABN AMRO have dealings with as many entities as we do. You’d be hard-pressed to find a department where the range of activities is so varied.