Operations & Business Analyst - Amsterdam

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  • Posting Date: 13-09-2019
  • Vacancy number: 22901
At a glance

 Are you at least a last year HBO student with a knack for Data Mining, Data Analytics and Business. Do you want to find the best place to test & improve your skills and acquire work experience within a corporate environment? Search no more! ABN AMRO Clearing Bank (AACB) offers you the possibility to work with the best professionals in the business. We are looking for you!

Your job

 For this assignment you’ll join the Client Operations, Processing or Control team at our headquarters in Amsterdam. We offer you a dedicated working internship for 9 months. Client Operations is our face to the client. The team is responsible for communication with clients regarding operational services. The team understands the client's business and goes the extra mile to improve the customer experience. Moreover, Client Operations is the entry point to the client for all operational queries. To continuously improve the quality of service there will be a constant client feedback loop. The team consists of around 18 employees. Processing is the entry point to the day-to-day client business and the team knows & understands the entire transaction flow. Processing monitors this flow, solves errors and exceptions (whenever necessary), and maintains a robust & predictable process, to improve client service. The team is focussed on automation, digitalisation and process optimization, in a dynamic business environment. The team consists of around 25 employees. Control is our face to operational governance. Control is responsible for accurate, reliable, consistent and timely data. Control is also responsible for the integrity and accessibility of client and transaction data. Finally, Control guards the operational governance through service level agreements, MI reports and data quality management. The team consists of around 18 employees. There is a great diversity among our employees in terms of education, nationality and background. Because we work in an international environment and have many international colleagues, the official language is English. However, the most important thing is that you have a passion for your work and would like to learn and grow within our organisation every day. Starting date is as soon as possible.  Your activities will include:

  • Supporting process improvement.
  • Creating a plan of approach and conducting research & data analysis.
  • Helping with the implementation of improvement initiatives.
  • Supporting the team in day-to-day client business and offering the clients the best services possible.
Your working environment

ABN AMRO Clearing Bank (AACB) is a leading global player in clearing and clearing related services. We provide professional clients access to financial markets around the globe. We are driven by IT solutions and need to have a continuous eye for automation and innovation as the world around us is changing constantly. The goal of Clearing Operations is to make client’s business easy, reliable and secure. By working together we are responsible for processing approximately 15 million transactions on average per day.

Your profile
  • You are a Bachelor / Master student (HBO or WO); Masters Preferred.
  • Your study covers Data Analytics, Finance, Business Administration and any related studies.
  • You can start as soon as possible (Ideally between October 1 to November 1)
  • You are available full time for 6 months minimum and up to 9 months, and have already finished your Bachelor or Master Thesis.
  • Team Player: You are a social person who loves to work in groups, sharing responsibilities but also laughs, coffee, and of course success!
  • Assertive: You can express your thoughts and ideas in a clear, honest and respectful way while taking into account other people’s perspective and beliefs.
  • Analytical & Problem Solver: Your advanced analytical skills and creativity enables you to deconstruct complex problems & come up with strategic solutions.
  • Communicative & Client Oriented: You enjoy meeting & connecting with people, and are willing to go the distance for the client.
  • Result Oriented: You always keep your goals in mind and take practical steps to achieve them.
What we offer

 This is the enriching internship opportunity you were looking for! You will have the chance to work in one of the best work environments in The Netherlands and you’ll be offered a personal development coach that will enable you to make the most of this opportunity. At ABN AMRO we encourage you to develop yourself into the much needed talent the world is waiting for! You will be working with the best professionals in the business and also with the latest technologies, in a creative, flexible and easy going atmosphere. We offer you the possibility to stand out and make a difference. The world of banking is changing rapidly, and ABN AMRO Bank is changing with it. Therefore, we invest in Artificial Intelligence, Blockchain, Internet of Things, Big Data Analytics, Robotics, VR, apps & APIs, Risk as a Service, IT security, new business models and much more. Banking is not only about storing and transferring your money anymore, we go beyond banking! Feel invited to come and make history with us! Leave a mark that’s forged with hard work, commitment, and companionship. You don’t believe us? Come and see it for yourself!

Apply right away!

 If you are confident about becoming a valuable member of our team, apply right away! And don’t forget; a well thought-out, structured CV and motivation letter can make you stand out from the crowd! How to do it?

  • Put only job relevant items in your CV and letter.
  • In your letter present yourself briefly and then tell us WHY you are interested in both this assignment in particular and working at ABN AMRO in general. Subsequently, explain HOW you will be adding value to our team by highlighting your relevant skills and experience.
  • Lastly, always include your availability period (e.g., from September 2019 to February 2019).

 We are looking forward to get to know you!Any doubts, questions or compliments for us? Get in touch via email (it.internships@nl.abnamro.com), phone (020-3433443) or WhatsApp (+31 06 831 53373)!