Operations Officer - Haywards Heath

  • Posting Date: 26-06-2019
  • Vacancy number: 21676

At a glance

The Business Services department is made up of the following teams; Collections, Operational Treasury, Operations, Asset Administration, LISO/BCO and Projects. Business Services plays an integral role in providing a variety of key support functions to front line and client facing services.

Your job

  • To calculate and implement the end of the month reserves for Commercial Clients within the agreed SLA
  • Ensure the Client reconciles to ABF UK and sends all relevant Invoices and Cash
  • Have responsibility of a portfolio of Clients. To ensure ABF UK receive all Clients’ monthly reports by end of each month and to complete the portfolio within the agreed SLA.
  • Process Clients mid month refunds within the agreed SLA
  • Risk Handling – recognises and flags up the (potential) risks in cases of departure from the standard procedures, proceeds accordingly and reports such cases to the Team Leader
  • Improvement Proposals – identifies possible ways of improving processes and procedures
  • Develops improvement proposals and is involved in their implementation
  • Achieving and recording KPIs and KRIs

Your working environment

ABN AMRO is a Dutch Bank offering a full range of services to retail, private, commercial and merchant banking clients. We are also active internationally in a number of specialist activities, such as Corporate and Commercial Banking, Asset Based Finance and Clearing. The culture we aim for within the Bank is one in which we strive to strengthen our clients’ position. Our success is based on our  client’s success. We want clients to perceive us as a trusted partner, professional and ambitious - our core values. At ABN AMRO UK we follow the Banks global strategy. We always aim to put our customers first and to create sustainable, long-term value for all our stakeholders – customers, shareholders, employees and society at large; it is our people that we rely on to help us achieve this ambition. We concentrate on our strategic priorities: 

  • Client focus
  • Invest in our future
  • Maintain a moderate risk profile
  • Selectively grow our businesses
  • Improve profitability

 ABN AMRO UK is part of the Corporate Banking business line and operates the following businesses in the UK: 

  • Corporate and Institutional Banking – which includes  Corporate Banking, Clearing Global Markets - Sales & Trading, Escrow & Settlement, and Financial Institutions
  • Commercial Banking which includes Asset Based Finance and International Desk, which provides transactional banking services

Our business lines are supported by a number of functions such as Risk, Compliance, Legal, IT, Finance (Including Tax), Business Management and Human Resources. We currently employ approx. 380 individuals in the UK.

Your profile

  • Good general standard of education
  • Intermediate knowledge of Excel
  • Experience with Aged Receivables and Aged Payables
  • Reconciliation experience
  • Good analytical skills
  • Motivation and willingness to learn
  • Ability to prioritise

What we offer

Opportunity to work in a dynamic environment, where flexibility is highly appreciated. We encourage you to grow and develop as a person and as an employee.


Are you interested?   Please apply via the button below. For more information please contact Niki Champion, Senior Resourcing Partner, UKrecruitment@uk.abnamro.com, +44 203 192 9342.