ABN AMRO employees help family and friends in financial need due to Covid-19

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Since the start of the coronavirus crisis, financial aid requests have doubled. Several insurance companies and banks have jumped into action to offer support. In collaboration with Nibud (the National Institute for Family Finance Information), they’ve set up a special training course to support not only clients, but also family and friends during this difficult time. Hundreds of employees in the financial sector have already done the course and it’s a big success.

This training course shows that, as a bank, we’re at the heart of society and use our knowledge to help others, including those close to us. Frans van der Horst CEO Retail Banking

ABN AMRO employees are enthusiastic as well. More than 500 colleagues signed up for the ‘Help with your financial matters’ course within three days. More people than expected have signed up and we’re now offering an additional 250 colleagues the opportunity to take part. The first participants will start soon, preparing them to help people close to them.

Frans van der Horst, CEO of ABN AMRO Retail Banking, is the sponsor and ambassador of this initiative.

Online course ‘Help with your financial matters’

Nibud’s online training course, ‘Help with your financial matters’, has been tailored to ABN AMRO employees and consists of nine sessions that can be followed during or after working hours. Participants will learn, among other things, how to help someone make the right choices and manage their expenses. Information is also provided on the government’s financial support schemes. In addition to the professional help the bank offers clients that are struggling financially, employees can now help people they know personally.


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