ABN AMRO has launched a new website for brokers. The site has a public area that anyone can browse and a restricted area that is accessible only to brokers affiliated to the bank.
The public part of intermediair.abnamro.nl (Dutch language only) has details of the bank’s current mortgage interest rates, plus news items and the terms and conditions that apply to ABN AMRO brokers. On the site’s restricted pages, brokers can find a range of tools and systems to help them deliver the best possible services to their clients. Using the resources, a broker can assist any ABN AMRO mortgage client, even if the client has not previously worked with the broker in question. Also available from the restricted area is customised information for the individual broker and the broker’s clients, including reports, employee benefit packages and contact details. Naturally, everything is set up to ensure the security of all data relating to the broker and the broker’s clients. The site conforms to very strict security protocols that meet all the relevant legislation and regulations.
Joan Berger, ABN AMRO’s Broker Sales Director: ‘The bank is investing in the systems and information sources that brokers need to operate efficiently and provide sound advice. The launch of the site underscores the importance of the broker channel within ABN AMRO’s distribution strategy and customer service philosophy.’