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View the latest news and press releases from ABN AMRO and stay informed about what is going on within our bank.
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Most teens don’t report online fraud
ABN AMRO warns: “Teenagers often take fraud for granted”
Check, check, doublecheck: Is it really the bank calling?
Starting today, ABN AMRO’s app includes an online tool that lets clients check whether an incoming call is actually from an employee of the bank. This new feature is added to the existing tools that clients can use to set their personal preferences for banking and security. According to the bank, clients are increasingly demanding these options.
Survey: Nearly half of online fraud due to clicking too fast
ABN AMRO: “Taking a little more time can prevent hundreds of thousands of online fraud cases”
One in four Dutch are not using the fraud protection features for their current account
Despite the many instances of online scams and the extra security measures that banks offer their clients, nearly a quarter (23%) of the Dutch have not set a daily spending limit for either their debit card or their current account to make it more difficult for scammers to succeed. These are the findings of a survey commissioned by ABN AMRO and carried out by Ipsos. Seventy percent of Dutch residents do not feel inconvenienced by the daily spending limit for their debit card and/or current account. ABN AMRO will be launching an awareness campaign to help people better arm themselves against scammers by encouraging them to make use of the available security measures and this way limit the damage caused by online scams.
We offer large and medium-sized businesses comprehensive protection against cybercrime
The number of companies in the Netherlands having to contend with cybercrime is increasing rapidly. And this is costing businesses billions of euros a year. ABN AMRO is the first bank in the Netherlands to offer a comprehensive service combatting cyber risks. The ‘Cyber Veilig & Zeker’ package (which translates as Cyber Safe & Secure) was developed in partnership with cybersecurity specialist MMOX to prevent, protect against, resolve and provide insurance for cyber-related damage and loss.
Over half of Dutch would feel foolish or ashamed after online scams, research finds
Over half of Dutch people would feel ashamed if they fell victim to online fraud, research by Ipsos on behalf of ABN AMRO has found. Traditional types of crime, by contrast, such as being pickpocketed or burgled, see only a quarter report feelings of foolishness or shame. Online scam victims were also found to be more reluctant to share their story than those who have fallen prey to traditional crime. Four in ten respondents report they would tell more people about what happened to them if they had experienced traditional crime than if they fell victim to online fraud. ABN AMRO is seeking to make online scams less of a taboo by having victims share their stories and thus help people to better recognise the signs of online fraud.
Fraud – this is how they do it!
Online fraudsters and scammers keep coming up with new ways to get to your money. Criminals immediately pick up on developments like the Covid pandemic and the energy crisis to steal from people, often pretending to be helping in an urgent situation.
Half of people in the Netherlands believe they can spot fraud right away
More than half (56%) of the Dutch think they can immediately spot attempted fraud in an email, online and/or by phone. These are the findings of a survey commissioned by ABN AMRO and carried out by PanelWizard. Of the respondents, 43% also believe that scammers don’t stand a chance with them. However, these figures are in stark contrast to the data from Statistics Netherlands (CBS), which shows that 2.5 million Dutch people were victims of online crime and fraud in the past year alone.
Managing cyberrisks is best done together
Unfortunately, cybercrime has become part of our everyday lives. At ABN AMRO, employees keep up their alertness to cybercrime using an online programme called ‘Sharp!’ Every month, this programme presents employees with cases, including real or hypothetical work situations, asking them what they would do in those situations. After they have selected an option, an explanation follows. There are new situations and dilemmas every month.
Kassa reports on bank helpdesk fraud
On Saturday 4 December, the Dutch consumer TV programme Kassa included an item on bank helpdesk fraud, also known as spoofing. Spoofing involves criminals passing themselves off as an employee of the victim’s bank. Criminals do this by using the bank’s name and/or telephone number. They gain the victim’s trust and, by pretending to be a bank employee, talk the victim into making a payment to a supposedly secure account at their bank.
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