Making our operations more sustainable

Our biggest potential for impact as a bank lies in the loans we provide. But we also want to reduce the footprint of our own business operations. Making our offices, sourcing and business travel more sustainable reduces our footprint, while helping our suppliers to make headway around sustainability. We also use the expertise we gain through these efforts to support our clients in their transition to sustainability.
Climate: net-zero business operations by 2030
We are pursuing an ambitious carbon emissions reduction programme aimed at achieving net-zero emissions across our own business operations by 2030.
Our climate commitments:
We aim to reduce 91 percent of our total scope 1, scope 2, and business travel emissions and to use carbon removal credits to compensate for only the remaining emissions (9%) by year-end 2030 (baseline year 2015).
We aim to further increase the energy efficiency of our buildings, achieving Paris-proof standards in the Netherlands by 2030. This means our offices and branches will use less than 70 kilowatt hours (kWh) on average per square metre of usable floor area (UFA) per annum, in line with WEii protocol 3.0.*
We already procure renewable electricity, biogas and CO2-neutral district cooling in the Netherlands and aim to procure 100 percent renewable energy for our operations in the Netherlands by the end of 2025 and outside of the Netherlands by 2030.
We aim to reduce our carbon emissions from commuting in the Netherlands by 50 percent by year-end 2030 (baseline year 2016, ‘Anders Reizen’ commitment).
We achieved our aim of reaching a fully electric lease fleet in the Netherlands in early 2025. By 2030 we also expect our full international lease fleet to be electric.
Our climate progress
Indicator | 2015 figures | 2025 figures | Target | Target year |
|---|---|---|---|---|
CO2 emissions (scope 1, scope 2, and scope 3 business travel) | 52.3 kTon CO2 | 7.2 kTon CO2 (-86%) | 5.0 kTon CO2 (-91%, baseline 2015) | 2030 |
Energy consumption of our offices in the Netherlands (kWh/m2 GFA)* | 242 | 93 | <70 | 2030 |
Sourcing renewable energy in the Netherlands | 69% | 76% | 100% | 2030 |
*This does not include our data centres and buildings with a protected monument status.
Office buildings becoming ‘Paris Proof’
Burning fossil fuels to produce energy is the of carbon emissions globally. In order to minimise our emissions, ABN AMRO focuses on reducing its energy consumption by improving the energy efficiency of our buildings.
ABN AMRO’s ambition is to have its offices and branches in the Netherlands on average at Paris-proof level by 2030 at the latest. This means that our buildings meet the requirements of the Paris Proof standard and use less than 70 kilowatt hours per square metre UFA a year on average. Planning will help carry out adjustments at natural replacement times, ensuring that materials are not removed unnecessarily but are used until ‘spent’ and then replaced by a Paris-proof version. In recent years, we have brought down our energy consumption from 242 kWh per square metre UFA per annum in 2015 to 93 kWh per square metre UFA per annum in 2025.
Sourcing of renewable energy
For the energy consumption in our offices and data centres in the Netherlands, we generate electricity through solar panels and source renewable electricity, biogas and district cooling. In 2025, 76% percent of our energy consumption in the Netherlands was renewable and we are pushing to increase this to 100 percent.
ABN AMRO currently procures Guarantees of Origen (GOs) for 100 percent of its electricity and gas needs in the Netherlands. The electricity GOs are certified by Stichting MilieuKeur. In all other countries we operate in, we aim to procure 100 percent renewable energy for our energy needs from 2030 onwards.
Mobility
ABN AMRO joined the coalition in 2018. This coalition includes more than seventy Dutch corporates that have agreed to reduce their carbon emissions from commuting by 50 percent by 2030 relative to 2016. To meet this target, we support employees in travelling sustainably in a variety of ways.
In 2022, ABN AMRO introduced a uniform and flexible commute policy that reflects employees’ needs in connection with hybrid working. This ‘pay-per-use’ model enables employees to use different modes of transport in a single journey, promoting flexibility and the use of public transport. We also provide our employees with a tax-friendly option to purchase a bicycle or electric bicycle.
Employees who drive 15,000 or more business kilometres per year can opt for a fully electric company lease car. Since early 2025, our entire fleet in the Netherlands has been 100 percent electric and by 2030 we expect our entire international lease fleet to be electric.
For colleagues who do not have a company car, we have teamed up with MyWheels. At several ABN AMRO offices and in cities throughout the Netherlands, employees have access to a network of ‘hubs’ and ‘service areas’ for using modern electric cars that have been specially developed for sharing.
International business travel
We are also taking measures to reduce international business travel emissions by 60 percent by 2030 (baseline year 2015), targeting 5 kTon of CO2. We are doing this by offering low-emission travel alternatives, substituting air travel by rail travel for all business travel up to 700 km and procuring sustainable aviation fuel (SAF). In 2025, we applied a maximum carbon budget for business travel for each department at ABN AMRO.
Carbon offsetting
In our trajectory towards net-zero Scope 1, Scope 2 and business travel emissions by 2030, there will be residual emissions that cannot be avoided. We will reduce emissions as much as possible and offset the residual emissions using carbon removal credits. Since 2025 we have started procuring these credits, which are verified against recognised quality standards. We will start retiring the carbon removal credits from 2030 onwards.
Sustainable procurement
As a relatively large company, ABN AMRO is a major buyer of a great many products and services. As well as costs, sustainability also plays a role in the selection of suppliers.