Our core values give colour to our culture

We have big plans and believe in what we do. And we have the people to make it happen. We have achieved great things already, but we know we can still do much more and become better.

We work on our culture because it helps us be our best. This allows us to turn our plans into good results for our clients, society and our shareholders.

Our most important values are care, courage and collaboration. These values are important to us. We use them in everything we do, for our clients and for each other. They connect us and create a safe place where everyone can be themselves.

Thanks to our culture we enjoy working together, keep challenging ourselves and are inspired to take extra steps. This is important because many things are changing around us, and expectations are high.

Care

Care is about what we feel for our clients. We want the best for our clients, so we put them first. We understand their needs and work to support their long-term interests. This is our responsibility.

Care also means looking after our planet and people. This includes our clients, colleagues, and groups in society who have fewer chances. Everyone is important, including future generations.

Courage

It takes courage to work for positive changes and to reach our goals.

We have the courage to take a stand on social issues and speak out against injustice. We bring about positive changes.

We also have the courage to say 'no' when that is better for the client. We talk with clients about how they can work more sustainably and we make demands when needed.

Collaboration

You can only reach your goals if you work together. The challenges are big, so we must tackle them together. No one has all the answers. That is why we collaborate not only within our bank but also with other parties to solve client, social and environmental issues.

For example, we work with the government and other banks to keep the financial system safe. And we work with tech companies to keep improving our services.