ABN AMRO to change payment fees
- Products and services
Hans Sjouke Koopal
Sr Press Officer
ABN AMRO’s will raise its fees for consumer and business payment products with effect from 1 January 2026. Clients will be informed about these changes from 3 October. The bank needs to raise these fees partly to enable ongoing investments in innovations that make banking safer and easier
Payment services need to be secure, simple, and user-friendly. That’s why ABN AMRO invests in new technologies and security measures that align with modern times and the rapidly changing expectations of clients. To ensure a future-proof and secure payment system, ABN AMRO continuously adds innovations to its existing products and services, and introduces new propositions. One example is the “Conversation Check,” which allows clients to immediately verify whether they are speaking with a bank employee.
ABN AMRO believes it is important to support everyone who needs help with daily banking or wants to become and stay financially healthy. For clients who find digital skills challenging, more than 200 Help with Banking advisers are available. They provide daily assistance via phone, video banking, or home visits. The bank also addresses financial vulnerability through Financial Health Coaches, awareness campaigns, and financial education via our digital channels.
ABN AMRO devotes a lot of time and resources to keeping clients informed about how to do their banking safely. For instance, clients are warned about risks such as bank helpdesk fraud, crypto fraud and QR code scams. The bank also monitors payment transactions around the clock to prevent and, where necessary, quickly detect misuse. At the same time, regulators are imposing stricter requirements on the client investigations that banks carry out to prevent money laundering and fraud. For instance, banks are required to investigate unusual payments and report potential misuse. These measures also contribute significantly to the rising costs of payment services.