Service temporarily disrupted by DDoS attacks

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Internet Banking, Mobiel Banking, the website and iDeal were slow or unavailable during parts of the weekend of 27 and 28 January due to a so-called DDoS attack. Other banks in the Netherlands have suffered similar attacks in recent days.

In a DDoS attack, the perpetrators send large volumes of data traffic to a website, which overloads the server. For users, the site under attack temporarily becomes difficult to access. A DDoS attack is something different from a hack. At no point was the security of Internet Banking, Mobile Banking and iDeal under threat.

This weekend’s DDoS attacks were heavier than previous ones and lasted longer. At the moment, it is unknown who is behind the attacks, and in by far most cases, the source of an attack is never discovered.. ABN AMRO always reports incidents like this to the police, so that investigation authorities, including the National Cyber Security Centre, can look into them.

A DDoS attack directly triggers security protocols aimed at averting the attack and maintaining or restoring availability of services to clients.


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