Today, the Netherlands' main airport Schiphol and ABN AMRO have extended their contract for the next five years. ABN AMRO is committed to innovation and improvement of travellers' customer experience at Schiphol.
“Every month, our Schiphol office has roughly 45,000 customer contacts. Once having moved through customs, the average traveller has an hour and a half of waiting time. This makes Schiphol a fantastic location to test innovations,” ABN AMRO General Manager Retail Frans Woelders explains. One of the innovations ABN AMRO is introducing to Schiphol is an interactive trading board.
ABN AMRO has been maintaining a presence at Schiphol since 1957. The airport employs 65,000 people and sees an annual total of 63 million travellers. Customers and non-customers can visit the Schiphol ABN AMRO branch for all their financial needs, ranging from complex private credit advice to standard banking services. In particular, many travellers appreciate the bank's advice on travel insurance and less frequently exchanged currencies, as well as warnings regarding commonly attempted forex scams. Also appreciated are the flexible business hours. The ABN AMRO branch, located in Arrivals hall 3, is open every day of the year.