Whistleblower’s reporting procedure
‘Trusted’ is one of our bank’s core values. Integrity is important in everything we do – always. We believe it is important that employees and third parties can report any actual or suspected abuses and irregularities that take place at ABN AMRO or any of its related parties (hereafter ‘ABN AMRO’). That’s why we have a whistleblowing policy and procedure in place.
Employees and third parties can report actual or suspected abuses and irregularities that take place at ABN AMRO via our whistleblowing procedure (PDF 269 KB). Employees are encouraged to first discuss actual or suspected abuses and irregularities with their manager, if possible. If this is undesirable for any reason, they can make use of the whistleblowing procedure.
What the procedure is not intended for
The bank’s whistleblowing procedure is intended solely for reporting actual or suspected abuses and irregularities. The definition of actual or suspected abuses and irregularities is provided in our whistleblowing policy.
The whistleblowing policy is not intended to cover:
- Complaints relating to ABN AMRO. These are addressed in our Complaints procedure;
- Wrongdoings or complaints about clients of ABN AMRO;
- Handling or reporting employees’ personal grievances.
How to report wrongdoings or irregularities relating to ABN AMRO
Reports can be made by means of our whistleblowing report form or by telephone during office hours (8 am – 5.30 pm) on tel. +31 20 343 8792. Outside office hours you can leave a voicemail message. Reports may only be made in Dutch or English; reports made in other languages will not be handled.
All reports covered by the bank’s whistleblowing procedure are handled in strict confidentiality, subject to applicable legal requirements.
ABN AMRO will do everything in its power to protect employees who, in good faith, report actual or suspected abuses and irregularities under this whistleblowing policy.