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Key figures

Fully-loaded CET1 ratio

Target range is 11.5-13.5 (in %)
2014 14.1
2015 15.5
2016 17.0

Employee engagement

(in %)
2014 76
2015 76
2016 82

Client satisfaction

(in % client ratings ≥7)
2013 82
2014 79
2015 78

Sustainable client assets

(in EUR billion)
2015 6.4
2016 8.2

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