Policy and reporting

It is ABN AMRO’s ambition to be a better bank contributing to a better world. Our products and services have an impact on society and we assume the responsibilities this brings. Our sustainability strategy focuses on four key areas, which give direction to our clients and ourselves on the issues we need to address every day.


  1. Sustainable business operations
    Our business operations are based on a moderate risk profile, we pursue a sustainable HR policy and we continue to reduce our ecological footprint.
  2. Clients' interest centre stage and sustainable relationships
    We communicate in plain language, we are making our financial reporting more transparent, we engage with stakeholders and we advise clients on responsible banking and entrepreneurship.
  3. Sustainable finance and investment services
    When assessing clients and credit applications, we apply guidelines addressing possible ecological, social and ethical risks and we screen new clients by reviewing their activities based on the bank’s sustainability risk policy (PDF 89 KB) and Exclusion List (PDF 18 KB).
  4. Financial expertise for the benefit of society
    We encourage our employees to put their financial expertise to work as volunteers for people in vulnerable or deprived situations. We also help social entrepreneurs and invest our own money in social enterprises.  


ABN AMRO’s sustainability risk policy​ (PDF 89 KB) sets out the principles that guide our approach towards sustainability risk management related to banking and business relations. Based on this policy, ABN AMRO has put a Sustainability Risk Management Framework​ (PDF 58 KB) in place. This coherent set of policies, guidelines and statements describes how we manage our sustainability risks and embed them in our decision-making processes. It sets out the conditions under which we engage with our clients, suppliers and investors. Through this process, the bank ensures that sustainability risks are adequately identified, analysed, mitigated, managed, monitored and reported. The framework has been approved by the bank’s highest risk assessment body